Online Casinos New Zealand is built around independent research, hands-on testing, and real performance data from online casino platforms available to Kiwi players. If you have a question, spotted something that needs updating, or want to share a first-hand experience with a casino, we’d like to hear from you.
We actively use reader feedback to improve our reviews, verify payment behaviour, and keep our rankings accurate as platforms evolve.
When Should You Contact Us?
You can reach out to our team if you want to:
- Ask about how a specific casino was evaluated
- Report payout issues, delayed withdrawals, or misleading bonus terms
- Suggest a casino that should be reviewed or re-tested
- Flag outdated information or technical problems on the site
- Discuss professional or commercial enquiries
We don’t provide customer support on behalf of casinos, but we do investigate patterns and use verified player input to update our content.
How to Reach the Editorial Team
All enquiries are handled by our editorial staff and reviewed manually.
General Contact
For feedback, corrections, content questions, or review suggestions.
[email protected]
Casino Reports & Review Updates
For player experiences, complaints, or operational issues with listed casinos.
[email protected]
Business & Media
For partnership discussions, media requests, or professional collaboration.
[email protected]
Response Times
We aim to respond to most messages within 24–48 hours on business days.
More complex reports may take longer if additional verification is required.
Our Editorial Policy
Online Casinos New Zealand operates independently. We do not sell rankings, and we do not modify reviews based on operator requests. If a casino’s performance changes, positively or negatively, our content changes with it.
Player feedback is a key part of how we maintain accuracy, relevance, and credibility for the New Zealand online casino market.