Privacy Policy

If you’re curious about how TravelDoctor.co.nz handles your data, this page explains everything clearly and transparently.

Overview

TravelDoctor.co.nz respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and safeguard information when you visit our website. It also explains your rights and the choices available to you regarding your data.

By using this website, you agree to the practices described below.

Information We Collect

We collect information in two main ways:

  1. Information you provide directly
  2. Information collected automatically through website usage

Information You Provide

You may voluntarily provide personal information when you:

  • Contact us by email
  • Submit questions or feedback
  • Report issues or request corrections

This may include your name, email address, and any information you choose to share in your message.

We only collect the information necessary to respond to your enquiry.

Information Collected Automatically

When you browse TravelDoctor.co.nz, certain technical data may be collected automatically, such as:

  • IP address
  • Device type
  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Referring websites
  • General location data (such as country or region)

This data is typically non-identifiable and is used for analytics, performance monitoring, and improving the user experience.

How We Use Information

Information collected may be used to:

  • Respond to enquiries and support requests
  • Improve website performance and usability
  • Analyse visitor behaviour and traffic trends
  • Maintain site security
  • Detect misuse or fraudulent activity
  • Update and optimise content

We do not sell, rent, or trade your personal information to third parties.

Cookies and Similar Technologies

TravelDoctor.co.nz uses cookies and similar tracking technologies to improve functionality and understand how visitors interact with the site.

Cookies may be used to:

  • Remember user preferences
  • Measure traffic and performance
  • Analyse site usage
  • Improve navigation and content relevance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

Affiliate Links and Third-Party Websites

Our website may contain links to external service providers, travel clinics, insurers, or other third-party websites.

If you click a link and leave our site, those websites operate under their own privacy policies and terms. We are not responsible for the privacy practices, security standards, or content of external sites.

We recommend reviewing their policies before submitting personal, medical, or financial information.

Data Security

We take reasonable technical and organisational measures to protect information from unauthorised access, loss, or misuse.

These measures may include:

  • Secure hosting environments
  • Encrypted connections (HTTPS)
  • Restricted access to data
  • Regular monitoring and maintenance

While we work to protect your information, no online system can guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Fulfil legitimate operational purposes
  • Comply with legal obligations

When information is no longer required, it is securely deleted or anonymised.

Children’s Privacy

TravelDoctor.co.nz is intended for general audiences. We do not knowingly collect personal information from children.

If we become aware that personal information from a minor has been submitted without appropriate consent, we will take steps to remove it promptly.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Withdraw consent for certain uses
  • Ask questions about how your information is handled

To exercise any of these rights, please contact us directly using the details provided on our website.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date. Continued use of the website after updates are published indicates acceptance of those changes.