Contact Details:

Location:

The Bombala Street Surgery is located in Cooma, the gateway to the Snowy Mountains. The town has a population of around 8,000.00 and it is just over an hour to the snow fields, the south east coast and Canberra City. The surgery is located on one of the two main highways out of Cooma leading to the coast. There is plenty of parking at the front and rear of the Surgery and wheelchair access is available.

Parking:

Parking is available at the rear of the surgery against the rear and right hand sides. For safety reasons, please follow the entry & exit signs.

Staff:

Practice Manager: Ms Gayle Schouten

Medical Director: Dr Andrew Egan

Dr Vic Carroll

Vic is an experienced rural GP with special interests in travel medicine, Obstetrics, anaesthetic and trauma management. Vic has been with the practice since 1987, apart from a 6 month sabbatical working and travelling in South Africa and Botswana in 1994

Dr Andrew Egan

Our managing doctor is a keen rural GP with interests in Travel Medicine, Sports medicine, Obstetrics, Anaesthesia and Practice management. Residing in Cooma since 1988 Andrew has been medical officer for the Snowy Mountains

Engineering Corporation since 1989, advising on overseas travel matters for their 150 expatriate employees.

Dr Craig Corr

Craig has been with the surgery since 1989 and is very active in the areas of HIV/Aids and Hepatitis C health management. Craig also is involved with sexual health issues. His interests are certainly a big help in the giving of travel medicine advice.

Dr Hamish Steiner

Hamish has been in Cooma for over 4 years and has a wide range of medical interests. Along with traditional general practice, Hamish has experience in nutritional and environmental medicine, allergy testing and travel medicine. He is a keen traveller including regular trips home to New Zealand.

Dr Ruby Curtis


Ruby works for the surgery on a part-time basis offering a range of services, particularly popular with the female patients of the surgery. Ruby also likes to travel and takes regular trips home to New Zealand.Currently on maternity
leave.

Dr Ta Phengsiaroun - Ta is currently doing his mentorship with us as a completion of his training through the RACGP. He will be in Cooma for 12 months or more.

Dr Ha Tran is doing her rural basic training with us as a placement through the RACGP. She will be with us for 12 months or more.

Gayle Schouten

Gayle has been our practice manager for 10 years and is responsible for not only the financial but also the day to day management of the surgery. Gayle also is also a surveyor for GPA (a medical accreditation body) and a AAPM Committee Member. Gayle has recently returned from a skiing trip to Canada.

Therese Ferguson

Therese has been with the surgery for over 20 years as a practice nurse with previous experience at the local hospital where she held the position of Deputy Matron. Therese also helps manage her family property. She is also a keen gardener and excellent cook.

Jan Reid

Jan has been job sharing the role of practice nurse at the surgery for over 8 years. She resides on a sheep and cattle property and has vast experience vaccinating four legged creatures! And is quite involved in our childhood immunisation program. Jan is also involved with and enjoys all aspects of nursing.

Rhonda Venables

Rhonda has been working at the Surgery as a receptionist/nurse for over 12 years after transferring from Queensland.

Vera Shanley

Vera has been a receptionist/nurse for the past 8 years in Cooma, with the Surgery since 1997. Vera trained as a nurse and midwife in Cooma and Broken Hill respectively and also currently helps manage the family property. Vera is also co-ordinating our Enhanced Primary Care program for health assessments for the 75 and overs

Judy Jamieson

Judy has been the secretary with the Surgery for over 10 years and is responsible for the general administration of hospital and corporate accounts. Judy is interested in recreational and self improvement activities. Judy has plans to visit Ireland in the future.

Mandy Barnes - Mandy joined the surgery in September, 2000 as
a receptionist/secretary after recently moving to the area. Mandy comes from a banking and hospitality background.

Jane Lynch - Jane has recently joined the surgery as a receptionist/secretary. Jane has a large local knowledge of the area
have lived here most of her life. Jane has previously worked as a
secretary in the legal and local government areas.

We are all here to help make your visit as pleasant as possible, so if you have any queries or suggestions, please don't hesitate to approach one of us. Our Nursing Sisters are also able to help with a large range of treatments including dressings, immunisations, ECGs and general first aid.

We are a training practice with Royal Australian College of General Practitioners which means that every 6 - 12 months we employ a new trainee from the college. From time to time we also have medical students from various universities, but patients are always given the option of not having the students sit in with them.

Hours of Operation:

After Hours Arrangements:

Phone 6452 5888 for the doctor on call. Cooma Hospital Accident and Emergency Dept Ph 6455 3222

Clinic Specialities:

Diagnosis and management of short term illness, surveillance of chronic illness, management of sporting injuries, cryotherapy, pre employment and medical examinations, psychological counseling, family planning, pap smears, pregnancy tests, impotence management, antenatal care, "smokescreen" stop smoking programme, family counseling, lifestyle counseling and health promotion, management of skin conditions including therapy for sunspots and warts. BSS Vision - Our Overall Objective

To have The Bombala Street Surgery recognised as a premier rural and regional supplier of health care services with a competent and skilled staff providing its client base a level of customer service that consistently exceeds that of its competitors and similar rural and regional services in Australia.

BSS Mission Statement - Our Purpose

The provision of comprehensive, quality health care services to the Cooma and District community its enterprises, organisations and hospitals through the development of a sustainable and ethical enterprise

Established in 1947, The Bombala Street Surgery in Cooma moved to its present location in 1982. Our GP's are seasoned travellers, having lived and worked overseas prior to settling in Cooma. As a rule they prefer to stay "on the beaten track", enjoying their creature comforts. The surgery's focus on preventative medicine has centred on immunisation and information and our nursing staff are all accredited by NSW State Health for immunisation. The practice's long relationship with SMEC , a corporation based in Cooma which provides engineering expertise to over 50 third world nations, has ensured a level of exposure to international travel concerns unusual for a rural practice.

Telephoning your doctor. Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires appointment, a return phone call or urgent advice.

Consultation is by appointments. Patients attending without a booking will be fitted in at the earliest available time. Urgent cases will be dealt with promptly, but it may not be your usual doctor.

Standard appointments (15 mins). May be booked between 10am - 12 noon and between 2pm - 4.30pm. Please try and give 24 hours notice if you wish to cancel and appointment.

Booking a long appointment. If you wish an insurance medical, review of a complex health problem, counseling for emotional difficulties, or a second opinion please book a longer appointment. This may involve a longer wait but your problem will get the attention it deserves.

Your Clinic Visit

We look forward to welcoming you to our clinic. You may care to visit our patient information section for details of what to expect when you visit us, what to bring to your appointment, and some background information on some of the more common vaccines.